Our Story

Endless Medical Advantage is a refugee-led organisation based in Lebanon since 2018. Our mission is to support local professionals in providing accessible, affordable and sustainable healthcare services and humanitarian relief. Today, we are a lifeline for thousands of refugee and vulnerable communities in Lebanon and Syria.

In 2018, our story began with a dream...

Endless Medical Advantage was founded at the end of 2018 by Dr Feras Alghadban, a Syrian refugee who had been volunteering with other health projects for the Syrian community and Dr Hadia Aslam, a British GP who had been consulting on health needs for a local NGO. Together they saw a growing need for direct access, affordability and quality primary care in many of the camps in Beqaa Valley in Lebanon. The idea of a mobile primary healthcare service was developed and Endless Medical Advantage was born, fondly referred to as EMA by the local communities and international friends.

The mobile clinic was developed as there is no other service of its kind in the Beqaa Valley bringing primary healthcare directly to the actual communities, giving EMA a unique position to meet several health concerns for a large number of people in remote areas. The mobile setting removes several barriers to access, most importantly the affordability of assessment and treatment by qualified and experienced medical professionals who are from the refugee community itself. From the beginning, the idea was to actively seek out and involve community members, as community ownership is a fundamental component for sustainable humanitarian activities. This also allows for stronger communication, trust and rapport with our patients which ultimately contribute to better health outcomes for all.

Under the skilled and passionate leadership of Dr Feras, EMA expanded its services from initially covering 7 camps to now working in over 50 camps across 3 geographical areas, providing direct access to our services for approximately 75,000 individuals from both the refugee and host communities. Meanwhile we have been adding new healthcare projects each year to build a sustainable, holistic model of care for those most in need. Over the years, Dr Feras has built a local core team running our daily operations on the ground, meet the team here.

In 2018 we started providing primary healthcare to seven camps, with our first mobile clinic. At the time I would worry if I’d be able to serve these seven camps and provide the care they needed. It was my dream to make this work, and I just thought about how amazing it would be to serve these seven camps.

Over the years, we worked hard to be able to serve around 50 camps, including the community around them. This exceeded my expectations, and as EMA grew, I saw my dream get bigger every day. Today still, my hopes get bigger each day.

Dr Feras Alghadban

Where we work

Since its conception EMA has been a key source of healthcare for the communities in the Beqaa Valley. For many, we are the only affordable and easily accessible healthcare service available for people who have experienced displacement, hardship and loss. We operate in Central and West Beqaa, home to approximately 350,000-400,000 Syrian refugees of whom approximately 80% live in canvas tented camps.

The camps where EMA operates were initially identified by how isolated and remote they were geographically in relation to access of governmental clinics and hospitals. There are large numbers of people living in remote areas, often along poor roads with little to no access to public transport. With data and evidence from local municipalities, we were able to identify those individuals and families most in need of health, aid and relief services. With the support of a local Lebanese healthcare clinic and NGO, we are informed of the rural and remote areas wherein lies the most need.

After the collapse of the regime in Syria in December 2024, our team is committed to contribute to rebuilding the health sector in Syria, home to many of our staff and the communities we've been working with for so many years. The health sector in Syria is crippled with overwhelming needs, an enormous lack of resources, and no access to affordable healthcare for many Syrians. We are currently assessing and preparing to expand our operations to Syria, bringing our expertise, commitment, and deep understanding of the needs. EMA is ready to meet this new challenge head-on.

EMA today

Over the past years EMA has not only expanded its mobile primary health service to cover a substantial part of the vulnerable communities in the Beqaa Valley. While working with the communities, we learned about the most pressing health gaps our patients are facing on a daily basis.

Today, we also run a successful dental clinic, addressing a huge health gap with 100% of the communities in need of basic dental care. We also offer aid & relief and financial assistance supporting individuals with food security, rent aid and medical bills. In 2024 we were able to add Mental Health and Psychosocial Support (MHPSS) to our services, further building our holistic model of care by providing stress relief and mental support in a trauma-sensitive space for children and youth. This way, we aim to build the next generation of community leaders.